Frequently Asked Questions
💰 What is the monthly subscription fee?
Our monthly subscription is based on the number of rooms at your property. Pricing typically averages $7–8 per room per month, but we’re flexible and can work with you to find a plan that fits your needs and budget.
📝 Is there a contract or long-term commitment?
No contracts required — all plans are month-to-month. You can cancel anytime.
🏗️ What is the lead time to set up a new property?
The average lead time is 2–3 weeks. Our onboarding process includes around 15–20 quick setup steps, and we can move faster if needed to meet your timeline.
What does it cost for set up and data migration?
Migration of all future reservations and setup is free of charge.
☎️ What does the support structure look like?
We provide 24/7 support:
- Email support: available around the clock
- Phone support: 9 AM – 5 PM EST
Support requests are shared among 5 employees so someone typically responds within an hour or two. There’s no cost per call — we’re here to help whenever you need us.
🆓 Is there a grace period of unlimited calls for new properties?
Yes! During onboarding and your first few weeks, you’ll have unlimited support at no cost while we ensure everything runs smoothly.
💳 Is BookifyPro compatible with different credit card processors?
We typically recommend Host Merchant Services, which supports multiple processors and has consistently matched or beaten competitors’ rates for our clients.